From 5,000 to 3,000: How WFH and food apps changed Mumbai’s Dabbawala network

Once serving a much larger customer base, Mumbai’s century-old lunchbox delivery network now operates with about 3,000 dabbawalas and delivers over 50,000 tiffins daily. Mumbai Tiffin Box Suppliers Association say remote work, changing lifestyles and the rise of food-delivery platforms have altered demand, though efforts are underway to revive growth.